Technical Trainer

Career Area: Human Resources

Occupation Group: Human Resources Specialists

Salary

Percentile wages tell how much a certain percentage of an overall population in a geographic area or within a given industry or field makes. The percentile wage estimate is the value of a wage below which a certain percent of workers fall.

An example would be the 25th percentile, 25 percent of workers employed in that occupation earn less and 75 percent earn more than the estimated wage value. At the 75th percentile, 75 percent of workers employed in that occupation earn less and 25 percent earn more than the estimated wage value.

A typical Technical Trainer earns the following wages (national and state):

State

The average salary in North Carolina for those pursuing this career is $62,378

*The salaries depicted here are representative of the range of salaries posted in job listings over the past year. Living wage in North Carolina is $30,000.

National

The average salary in the United States for those pursuing this career is $66,663

*The salaries depicted here are representative of the range of salaries posted in job listings over the past year. Living wage in North Carolina is $30,000.

What Does a Professional in this Career Do?

Responsible for designing and leading technical training programs for staff at an organization or company. Works with the employees to determine their technical requirements and therefore their training needs and objectives; provides presentations, workshops or technology-supported training.

Employment Trends

The job demand and job growth statistics shown here were derived from job posts over the past year. Expected job growth projections are extrapolated from year-over-year job post listing history.

Job demand and job growth is expected at the following rates:

LocationGrowth
North Carolina104+11.7%
Nationwide3922+9.4%

Skills

A professional in this position typically utilizes the following skills in the course of everyday work in this exciting and challenging field:

Baseline Skills

The following are baseline skills every Technical Trainer is expected to have in order to experience success in this field:

  • Communication Skills: The ability to convey information to another effectively and efficiently.
  • Microsoft Office: Microsoft Office is an office suite of applications, servers, and services developed by Microsoft.
  • Teamwork / Collaboration: Experience working in collaborative efforts with a team to achieve a common goal or to complete a task in the most effective and efficient way.
  • Microsoft Powerpoint: Microsoft PowerPoint is a presentation program currently developed by Microsoft, for use on both Microsoft Windows and Apple Macintosh operating systems.
  • Microsoft Excel: Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.

Specialized Skills

These skills are specific to working in this career:

  • Technical Training: Technical training is the process of teaching employees how to more accurately and thoroughly perform the technical components of their jobs. Training can include technology applications, products, sales and service tactics, and more. Technical skills are job-specific as opposed to soft skills, which are transferable.
  • Training Materials: Working experience updating and reviewing Training Materials, which are the elements taught to develop skills and knowledge that relate to specific useful competencies.
  • Training Programs: Working experience designing programs to develop skills and knowledge that relate to specific useful competencies.
  • Scheduling: Working experience making schedules, which are basic time-management tools, consisting of a list of times at which possible tasks, events, or actions are intended to take place withing an organization.
  • Project Management: Project management is the discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.

Distinguishing Skills

Any Technical Trainer that possesses the following skills will stand out against the competition:

  • Curriculum Development: Working experience developing a part or the totality of student experience that occurs in an educational process.
  • Adobe Captivate: Working experience of Adobe Captivate, which is an authoring tool that is used for creating elearning content such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in Small Web Formats (.swf) and HTML5 formats.
  • Multimedia: Multimedia is content that uses a combination of different content forms such as text, audio, images, animations, video and interactive content.
  • End-user training: Working experience of End-user training, which is one of the most important steps for a successful system implementation. The end users should be utilized during parallel testing, so training will need to be rolled out prior to that. Getting the end users involved at this point is also a good way to get them excited about the system.
  • Training Documentation: Working experience documenting, tracking and reporting instructor-led training programs by use of training management software.

Experience

This position typically requires the following level of experience. The numbers presented in the pie charts below were derived from actual job posts over the past year. Not all job postings list experience requirements.

Experience Required%
0 to 2 years22%
3 to 5 years53%
6 to 8 years17%

Many of the programs offered through NC State are designed for working professionals who need additional credentials to enhance existing work experience.

Students who do not have the expected level of experience may wish to look into internship and employment opportunities.

Common Job Titles

It is possible to find work in this field in positions commonly listed as the following job titles:

  • Technical Trainer
  • Technical Training Specialist
  • Senior Technical Trainer
  • Technical Assistance Specialist
  • Principal Technical Trainer

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