CCE Certificate Programs


Certificate Programs

We can custom build any certificate program that fits the needs of your organization.

Certificate Programs

Certificate in Communications

  • Effective Communications
  • Dynamic Listening Skills for Successful Communications
  • Creative Conflict Management
  • Giving and Receiving Feedback
  • Win-Win Negotiations

Certificate in Effective Management

  • Teambuilding
  • Conflict Management
  • Communication Skills
  • Everyday Writing
  • Time and Priority Management

Certificate in Leadership

  • The Challenge of Change
  • Innovation Skills
  • Communication Skills
  • How to Do Annual Review Effectively
  • Attitudes – Builders and Destroyers
  • Creative Conflict Management

Certificate in Personal Effectiveness

  • Writing for the workplace
  • Personal Organization
  • Thinking on Your Feet
  • Attitudes Builders and Destroyers
  • Working with Difficult People

Certificate in Personal Skills Excellence

  • Making Positive Impressions
  • Decision Making
  • Dynamic Listening Skills for Successful Communication
  • Procrastination and Time Management to
    Increase Effectiveness and Efficiency
  • Customer Service Essentials

Certificate in Teamwork

  • Responding Positively to Change/Adaptability
  • Working as a Team/Effective Team Member/ Being the Best We Can Be – Teamwork
  • Develop Effective Working Relationships/ Building Rapport and Developing Relationships
  • Managing Multiple Projects
  • Increasing Emotional Intelligence

Certificate in Working with People

  • Generations and Diversity: Working together
  • How to Handle Emotionally Charged Situations In the Workplace
  • How to Work Effectively with People Who Act, Think and Work SO Differently from You!
  • Communicating Through E-Mail: Top Dos and Don’ts
  • Business Grammar Tips, Tricks and Techniques/ Grammar, Punctuation and Spelling Tune-Up


Certificate in Project Management (5 courses)

3 required courses:

  • How to Communicate, Influence and Negotiate in Project Management
  • Leading Project Teams
  • Project Management: Tools, Principles, Practices

Two electives: Pick from the below:

  • Advanced Project Management
  • How to be a Highly Effective Project Manager
  • Mastering Project Management
  • Managing Capital Projects
  • Practical Leadership Skills
  • PMP and CAPM Examination Prep Course
  • Stimulating Creativity and Innovation: Techniques for Managers of Departments Teams or Projects
  • Using NLP to Achieve High Performance at Work

NC State University’s Project Management Certificate course have been ranked #3 by Value Colleges in their 2016 rankings of the Top 50 Best Value Project Management Certificate Programs! The Best Value ranking considers only regionally accredited universities and colleges and ranks them according to a formula using data gathered from U.S. News & World Report Rankings, Payscale’s 2015-16 College Salary Report, and actual cost (per credit).


Thomas-Kilmann Conflict Mode Instrument (TKI®)

The Thomas-Kilmann Conflict Mode Instrument (TKI®) tool is the world’s best-selling tool for helping people understand how different conflict-handling styles affect interpersonal and group dynamics—and for empowering them to choose the appropriate style for any situation. The TKI tool assesses an individual’s typical behavior in conflict situations and describes it along two dimensions: assertiveness and cooperativeness. It provides detailed information about how that individual can effectively use five different conflict-handling modes or styles.

Thomas-Kilmann Conflict Mode Instrument (TKI®) can be added to any certificate program.
Individual classes that are part of a specific certificate can be mixed and matched with other classes to create a “custom” certificate program.

Custom topics that are not listed can be developed with an instructor to address specific group needs.

Contact Us

Andrew Billingsley
Andrew Billingsley, CPP
Customized Training and Development

Contact us for information on Customized Training and Development for your business!

Technology Courses

Technology – Software and Hardware

Help your business keep up with emerging technologies critical to your success through education and training in information systems, programming, databases, operating systems, web technology and ecommerce. Certificate courses can be developed for technology topics and/or merged with leadership and management courses.




Customized Training and Development Brings Program to NC DHHS

Congratulations to the 20 members from multiple departments of NC Department of Health and Human Services (NC DHHS) who recently completed the Management Development Certificate program. To earn the certificate, participants completed six classes: Innovation Skills, Leading and Managing Millennials, Attitudes – Builders and Destroyers, Communication Skills, The Challenge of Change and Creative Conflict Management. This program was a partnership between NC DHHS – HR and Customized Training and Development within the McKimmon Center at NC State.