Cancellation and Transfer Policy

TTS Policies

Refunds for paid registrants

If you are unable to attend the course, you must cancel the registration at least ten (10) calendar days prior to the first day of the scheduled class to receive a full refund. If you cancel eight (8) or nine (9) calendar days in advance you are eligible to receive a refund less a $50 administrative fee. Cancellations made seven (7) calendar days or less prior to the first day of scheduled class, including after the class start date, are not eligible for a refund. Refunds, without accrued interest, are processed in 4-6 weeks or less. Online courses are eligible for a full refund up to thirty (30) days after receiving course access information if the course has never been accessed.

Rescheduling opportunity for paid registrants

If you wish to reschedule/transfer to a future date, you must do so at least eight (8) calendar days before the start date of the original offering to avoid a $50 rescheduling/transfer fee. If you contact TTS seven (7) calendar days or less prior to the start date of the course, you will be responsible for a $50 rescheduling/transfer fee in addition to the fee already paid for the class. You are allowed one transfer, after which you must re-pay the full rate for the course. If you are a “no show” for the class (no notice is given of your absence prior to the start date of the class) you will forfeit your course registration fee and will have to sign up and re-pay if you still wish to take the course.