Receives calls from clients and customers, provides information about products, services and policies, and assists
Directs customer service activities for a company. Develops and directs the implementation of customer service policies
Manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers.
Interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over
Manages relationships with customers and works to make sure that customers are satisfied with a company's products or
Responsible for customer retention and increasing customer loyalty. Often works in software companies, supervising