A human resources department oversees every process that involves people, and people are the most valuable resource in any company. Human resources professionals handle the hiring and staffing of businesses, institute employee compensation and benefits, and help define the work processes within a company. Human resources managers are the intermediaries between top executives and the rest of the company. The importance that companies place on human resources is reflected in the salaries offered.

This program will prepare you for this vitally important role and the certification exams you will need to pass. You will learn how to interview and select employees, and how to influence your human resources department to create strategic partnerships with individuals and other departments within your organization. To accomplish this, you will learn powerful interpersonal communication skills and how to collaborate in problem-solving, to help you steer your company to becoming a high-performance organization.

The Human Resources Exam Prep module will help you prepare for the revised Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) certification exams through HRCI.
**NOTE: To sit for the PHR certification exam you must meet education and experience requirements. Please visit the HRCI.org website for requirement information.**