Human Resource and Leadership Development Careers | Human Resources Clerk / Technician

Human Resources Clerk / Technician

Career Area: Human Resources

Occupation Group: Human Resources Specialists

Salary

Percentile wages tell how much a certain percentage of an overall population in a geographic area or within a given industry or field makes. The percentile wage estimate is the value of a wage below which a certain percent of workers fall.

An example would be the 25th percentile, 25 percent of workers employed in that occupation earn less and 75 percent earn more than the estimated wage value. At the 75th percentile, 75 percent of workers employed in that occupation earn less and 25 percent earn more than the estimated wage value.

A typical Human Resources Clerk / Technician earns the following wages (national and state):

State

The average salary in North Carolina for those pursuing this career is $36,508

*The salaries depicted here are representative of the range of salaries posted in job listings over the past year. Living wage in North Carolina is $30,000.

National

The average salary in the United States for those pursuing this career is $36,691

*The salaries depicted here are representative of the range of salaries posted in job listings over the past year. Living wage in North Carolina is $30,000.

What Does a Professional in this Career Do?

Provides a variety of specialized clerical duties in support of HR services and programs within an organization or company. Processes requisitions to fill vacancies, posts job vacancies, coordinate and maintains relationships with recruiting agencies, monitors open posting activity and processes applications. May act as an advisor regarding HR policies and programs.

Employment Trends

The job demand and job growth statistics shown here were derived from job posts over the past year. Expected job growth projections are extrapolated from year-over-year job post listing history.

Job demand and job growth is expected at the following rates:

LocationGrowth
North Carolina129-4.1%
Nationwide2957-4.1%

Skills

A professional in this position typically utilizes the following skills in the course of everyday work in this exciting and challenging field:

Baseline Skills

The following are baseline skills every Human Resources Clerk / Technician is expected to have in order to experience success in this field:

  • Communication Skills: The ability to convey information to another effectively and efficiently.
  • Microsoft Excel: Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.
  • Microsoft Office: Microsoft Office is an office suite of applications, servers, and services developed by Microsoft.
  • Organizational Skills: Experience with a systematic process of structuring, integrating, co-ordinating task goals, and activities to resources in order to attain objectives.
  • Computer Literacy: The ability to use computers and related technology efficiently for work tasks.

Specialized Skills

These skills are specific to working in this career:

  • Data Entry: Working experience of Data Entry. Data entry is the professional term for entering information into a computer or data-recording system using an electronic or mechanical device.
  • Administrative Support: Working experience providing various kinds of administrative support and services to people and groups in business operations. These include mailing, scanning, maintaining an electronic and hard copy filing system, performing data entry, managing calendars, etcetera.
  • Scheduling: Working experience making schedules, which are basic time-management tools, consisting of a list of times at which possible tasks, events, or actions are intended to take place withing an organization.
  • Customer Service: Working experience with the provision of service to customers before, during and after a purchase.
  • Human Resource Information System (HRIS): A Human Resource Management System or HRIS (Human Resource Information System) is a form of HR software that combines a number of systems and processes to ensure the easy management of a business's employees and data.

Distinguishing Skills

Any Human Resources Clerk / Technician that possesses the following skills will stand out against the competition:

  • Filing: an act or instance of using a file
  • General Office Duties: The common duties performed in a typical office. These may include record keeping, filing, staffing service counters, screening solicitors, and other administrative tasks.
  • Labor Relations: Labor relations is the study and practice of managing unionized employment situations.
  • Secretarial Skills: Requires Secretarial Skills. Secretaries, also known as administrative assistants, keep office environments running smoothly. Because customers and clients typically meet them first in any business or organization, they need an outgoing personality and excellent customer-service abilities. Secretaries also need computer and organizational skills and the ability to operate other office equipment.
  • Mailing: Experience creating standardized promotional material to send to multiple recipients.

Experience

This position typically requires the following level of experience. The numbers presented in the pie charts below were derived from actual job posts over the past year. Not all job postings list experience requirements.

Experience Required%
0 to 2 years71%
3 to 5 years27%
6 to 8 years1%

Many of the programs offered through NC State are designed for working professionals who need additional credentials to enhance existing work experience.

Students who do not have the expected level of experience may wish to look into internship and employment opportunities.

Common Job Titles

It is possible to find work in this field in positions commonly listed as the following job titles:

  • Human Resources Clerk
  • Human Resources Technician
  • Human Resources File Clerk
  • Personnel Technician
  • Personnel Clerk

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