Sales Trainer
Career Area: Human Resources
Occupation Group: Human Resources Specialists
Salary
Percentile wages tell how much a certain percentage of an overall population in a geographic area or within a given industry or field makes. The percentile wage estimate is the value of a wage below which a certain percent of workers fall.
An example would be the 25th percentile, 25 percent of workers employed in that occupation earn less and 75 percent earn more than the estimated wage value. At the 75th percentile, 75 percent of workers employed in that occupation earn less and 25 percent earn more than the estimated wage value.
A typical Sales Trainer earns the following wages (national and state):
State
The average salary in North Carolina for those pursuing this career is $52,928
National
The average salary in the United States for those pursuing this career is $54,412
What Does a Professional in this Career Do?
Responsible for designing and leading training programs on sales techniques for sales staff at an organization or company. Works with the sales team to determine training needs and objectives; provides presentations, workshops or technology-supported training.
Employment Trends
The job demand and job growth statistics shown here were derived from job posts over the past year. Expected job growth projections are extrapolated from year-over-year job post listing history.
Job demand and job growth is expected at the following rates:
| Location | Growth | |
|---|---|---|
| North Carolina | 151 | +11.7% |
| Nationwide | 5102 | +9.4% |
Skills
A professional in this position typically utilizes the following skills in the course of everyday work in this exciting and challenging field:
Baseline Skills
The following are baseline skills every Sales Trainer is expected to have in order to experience success in this field:
- Communication Skills: The ability to convey information to another effectively and efficiently.
- Microsoft Excel: Microsoft Excel is a spreadsheet developed by Microsoft for Windows, macOS, Android and iOS. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications.
- Problem Solving: Problem solving consists of using generic or ad hoc methods, in an orderly manner, for finding solutions to problems.
- Microsoft Office: Microsoft Office is an office suite of applications, servers, and services developed by Microsoft.
- Building Effective Relationships: Building relationships is about your ability to identify and initiate working relationships and to develop and maintain them in a way that is of mutual benefit to both yourself and the other party. Good relationships are the key to getting things done and are essential when your success is dependent on others.
Specialized Skills
These skills are specific to working in this career:
- Sales: Experience selling products or services to consumers.
- Onboarding: Onboarding, also known as organizational socialization, refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors to become effective organizational members and insiders.
- Sales Training: Sales Traininginvolves the personal development of skills and techniques related to creating and exploring new sales opportunities, as well as closing sales for an organization.
- Customer Service: Working experience with the provision of service to customers before, during and after a purchase.
- Product Sales: Demonstrated expertise in the selling of an artifact that is produced, is quantifiable, and can be either an end item in itself or a component item.
Distinguishing Skills
Any Sales Trainer that possesses the following skills will stand out against the competition:
- Instructional Design: Instructional design (ID), or instructional systems design (ISD), is the practice of creating instructional experiences which make the acquisition of knowledge and skill more efficient, effective, and appealing. The process consists broadly of determining the state and needs of the learner, defining the end goal of instruction, and creating some intervention to assist in the transition.
- Training Activities: Organized activity aimed at imparting information and/or instructions to improve the recipient's performance or to help him or her attain a required level of knowledge or skill.
- Learning Management System: Alearning management system(LMS) is asoftware applicationfor the administration, documentation, tracking, reporting and delivery ofeducationalcourses or training programs.
- Adobe Captivate: Working experience of Adobe Captivate, which is an authoring tool that is used for creating elearning content such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in Small Web Formats (.swf) and HTML5 formats.
- Needs Assessment: A needs assessment is a systematic process for determining and addressing needs, or gaps between current conditions and desired conditions or wants.
Salary Boosting Skills
A professional who wishes to excel in this career path may consider developing the following highly valued skills:
- DRRS: The National Defense Authorization Act for Fiscal Year 1999 (NDAA 1999) added Section 117 to United States Code Title 10, which directed the Secretary of Defense to establish a comprehensive readiness reporting system that would measure in an objective, accurate, and timely manner the capability of the U.S. military to carry out the National Security Strategy, Defense Planning Guidance, and the National Military Strategy.
- Crew Resource Management: Crew resource management or cockpit resource management (CRM) is a set of training procedures for use in environments where human error can have devastating effects.
Experience
This position typically requires the following level of experience. The numbers presented in the pie charts below were derived from actual job posts over the past year. Not all job postings list experience requirements.
| Experience Required | % |
| 0 to 2 years | 61% |
| 3 to 5 years | 31% |
| 6 to 8 years | 5% |
Many of the programs offered through NC State are designed for working professionals who need additional credentials to enhance existing work experience.
Students who do not have the expected level of experience may wish to look into internship and employment opportunities.
Common Job Titles
It is possible to find work in this field in positions commonly listed as the following job titles:
- Engagement Trainer
- Sales Trainer
- Fitness Trainer Sales & Training
- Operations Training Specialist
- District Sales Trainer
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